'' An empowered, organised and unified body regulating and representing a democratic, accountable and professional Taxi Industry that serves all South Africans in an affordable, safe and reliable mode of Public Transport, meeting and setting the standard within the Public Transport Industry''.
''To make the Taxi Industry the flagship of Black Empowerment in the Transport Sector by uniting and regulating the Taxi Industry to ensure Empowerment of the Industry, all their employees and previous disadvantaged communities, economically and socially in order to ensure safe, reliable Transport to the citizens of South Africa''
The organisation is tasked with a duty to ensure that the Taxi Industry is mobilized and speak in one voice and is organised around a common vision.SANTACO in this regards acts as the voice of the industry and bargaining platform, it does this by developing the relevant policies and engaging with various institutions inclusive of government. Central to its mandate are the following areas:
Transformation of the Taxi Industry.
Regulation, Governance and Control of the Industry.
Economic empowerment of Industry stakeholders.
Transformation and development of the Taxi Industry offering Capacity and Skills Development of Industry players, particularly Taxi drivers and Owners.